CANCELLATION POLICY

Your appointment is very important to the team members at Three Squares Studio. It is reserved especially for you as we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations to avoid penalty.

 

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment you scheduled weeks ago.  Since the services are reserved for you personally, a cancellation fee will apply if we do not receive proper notice.

* Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount

* No Shows will be charged 100% of the reserved service amount

* Appointments made within the 24 hour period and need to cancel, the client then must cancel at least 4 hours in advance of appointment time or this will result in a charge equal to 50% of the reserved service amount

* Any multiple services scheduled (i.e., single process, highlights, extensions) must be held with a credit card.  A credit card  authorization may be made on your credit card to reserve the appointment time

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members schedules filled, thus better serving everyone. Three Squares Studio’s policies are presented and provided in the best quality and tradition of excellent services for our established and future clientele. Thank you for viewing and supporting our policies criteria.

 

CONFIRMATION CALLS

As a courtesy, we will call or text to confirm your service appointments 1 business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. Thank you for understanding.